Kaizen Events

Kaizen, Japanese for “improvement for the better”, is at the core of Lean, both practically and culturally. Kaizen events are structured sessions where workers build action plans to correct deficiencies, usually identified previously in a Future State Implementation Plan. For healthcare workers who are passionate about patient care, these events are the moment of truth where they take on the barriers that stand between them and their patients.

Objectives of this course:

  • Understand basic team problem-solving tools such as Brainstorming and Five Why;
  • Explain the root Cause and the cause and effect diagram;
  • Explain the Kaizen Event problem-solving process and tools;
  • Describe how to identify the problem, measure, analyze, and generate solutions;
  • Explain how to select the solution, implement, evaluate, standardize;
  • Explain how to sustain Kaizen improvements in the Healthcare system.

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Canada Health Net

Canada Health Net is a group of passionate lean experts and healthcare innovators dedicated to improving healthcare in Ontario.

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