Mistake Proofing: Safety Training

Mistakes or errors create defects and waste, and Lean is about eliminating waste in the Value Stream process.

In Healthcare, mistakes or errors can also cost lives. Mistake Proofing is an established Lean technique that identifies sources of error and puts in place devices and methods designed to prevent errors, or the negative impact of errors.

 

Objectives of this course:

This Lean Healthcare training course features illustrations and examples drawn from direct experience with Lean implementation in real-world Healthcare organizations.

  • Describe consequences of errors in Healthcare;
  • Identify three primary sources of error and the relation between errors and defects;
  • Describe Mistake Proof, Failsafe, Poke Yoke, and Jidoka, with everyday examples;
  • Identify characteristics of Mistake Proofing devices, and methods;
  • Explain four levels of Mistake Proofing, with Healthcare examples;
  • Describe the role of the Value Stream in a continuous problem solving cycle;
  • Identify red-flag conditions in Healthcare;
  • Explain the value of 5S in Mistake Proofing;
  • Describe examples of Colour coding, positioning assists, and devices for Mistake Proofing;
  • Explain mistake prevention, standardized operating procedures, and checklists.

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Canada Health Net is a group of passionate lean experts and healthcare innovators dedicated to improving healthcare in Ontario.

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